Customer relationship management is a vital part of any business nowadays where companies are trying new marketing methodologies and promotions to bring in more and more customers. The customer relationship management tools in the companies will do exactly that helping your executives to be more attentive in business opportunity generation sourcing in leads from various areas of business. Moreover, these customer relationship management tools have become integral parts of many businesses where most of their business opportunities are sourced from it. i-ERP CRM, a dedicated management module, offers you the intuitive management of the customer relationships operations of your company.
Viewable in Kanban, lists, graph, activity, pivot & more
Custom stages on leads
Direct activity scheduling
Dedicated reports on pipeline, leads, & activities
Custom and default filtering group by options
Eye-catching reports with rightful insight
Scheduled activities with the calendar view
Schedule meetings, calls, emails, and many more
The dedicated infrastructure along with the operational capabilities that the CRM module of i-ERP brings into the business operations is the prime reason that the i-ERP CRM is the best and intuitive tool of operations.
Generate leads from websites, and eCommerce platforms
Generate leads from incoming emails.
Lead generation from marketing campaigns, and promotional programs
Lead mining
Lead generation
Lead enrichment
Follow-up on leads where you can schedule activities
Deduplication
Lead importing
Create custom stages of the leads
Activity scheduling option under each lead
Illustration on scheduled activities
Illustration on scheduled activities
Follow-ups on opportunities
The 360-degree view on all CRM operations
Larger screen view on opportunities
Mobile view on sales operations with CRM
Dedicated customer address and information window
Manage CRM operations based on sales teams
Email templates
Customer alerts
Live chat and discuss module
Log chatter under each quotation
Generate reports on leads, pipeline operations, activities, and partnerships
Default as well as customizable filtering options
Illustrative reports
The i-ERP functions with dedicated modules which will be helpful for you in performing various operations of the company functioning with these designated application-specific modules.
Directly generate sales orders from the CRM leads. a time-saving and user-friendly tool for the sales teams of your company.
The integration with the marketing campaign is described in the marketing module. In addition, the integration with the email and SMS marketing tool leads to follow-up aspects.
With the integration with the website as well as the e-commerce operations, the CRM will be able to generate leads from website visitors.
The CRM module's lead generation will be possible from the retail operations with the POS integration.
As the functioning in i-ERP can be customized to suit your business aspects a dedicated i-ERP service provider like Intellectual Consultancy will be able to provide you with a suitable i-ERP platform. Our team of expert developers will craft the i-ERP and its CRM module to cater to your customer relationship management needs.